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November 18, 2018 9:08pm

Current Events

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Scheduled Events

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Recently Resolved

  Description Affected Services Affected Locations Start End
Portal: DVUSD Portal scheduled maintenance portal.dvusd.org ** DISTRICT WIDE ** 11-15-18 04:00 PM 11-15-18 04:17 PM
UPDATE 11-15-2018 04:17 PM: 12.4.5

CLOSED 11-15-2018 04:17 PM: Total Down Time: 17 Minutes
: NC - Campus server down due to heat issue in the MDF All network services. NORTERRA CANYON SCHOOL 11-08-18 09:23 PM 11-09-18 06:57 AM
UPDATE 11-09-2018 06:57 AM: John adjusted the unit remotely

CLOSED 11-09-2018 06:57 AM: Total Down Time: 9 Hours 34 Minutes
iVisions Web: iVisions server restart iVisions ** DISTRICT WIDE ** 11-08-18 12:07 PM 11-08-18 12:46 PM
CLOSED 11-08-2018 12:46 PM: Total Down Time: 39 Minutes
PowerSchool: Powerschool Maintenance PowerSchool ** DISTRICT WIDE ** 11-02-18 04:00 PM 11-02-18 04:48 PM
UPDATE 11-02-2018 04:48 PM: SR update

CLOSED 11-02-2018 04:48 PM: Total Down Time: 48 Minutes
Email (mobile device): Gwmobile1 not delivering email Email on Phones ** DISTRICT WIDE ** 11-01-18 12:07 PM 11-01-18 04:09 PM
CLOSED 11-01-2018 04:09 PM: Total Down Time: 4 Hours 2 Minutes
Portal: DVUSD Portal scheduled update ** DISTRICT WIDE ** 10-31-18 04:00 PM 10-31-18 04:11 PM
UPDATE 10-31-2018 04:11 PM: 12.4.3

CLOSED 10-31-2018 04:11 PM: Total Down Time: 11 Minutes
Network: ME Microwave link. Tech's in route to investigate All network services. MIRAGE ELEMENTARY SCHOOL 10-29-18 09:36 AM 10-29-18 09:48 AM
UPDATE 10-29-2018 09:48 AM: UPS

CLOSED 10-29-2018 09:48 AM: Total Down Time: 12 Minutes
PowerSchool: PowerTeacher Pro PowerTeacher Pro is having issue in the current version of Chrome Browser. Use IE or Firefox as a work around. Working with the vendor for a solution. ** DISTRICT WIDE ** 10-26-18 02:40 PM 10-26-18 03:11 PM
CLOSED 10-26-2018 03:11 PM: Total Down Time: 31 Minutes
Portal: DVUSD Portal scheduled maintenance portal.dvusd.org ** DISTRICT WIDE ** 10-25-18 04:00 PM 10-25-18 04:13 PM
CLOSED 10-25-2018 04:13 PM: Total Down Time: 13 Minutes
Website: DiscoveryEducation SSO The Discovery Education SSO is not working properly when authenticating. ** DISTRICT WIDE ** 10-22-18 11:38 AM 10-22-18 12:55 PM
CLOSED 10-22-2018 12:56 PM: Total Down Time: 1 Hour 17 Minutes
Network: Heat issue in the CE MDF. Servers and network are offline Doc Server, Zenworks, and DCHP CONSTITUTION ELEMENTARY SCHOOL 10-21-18 02:12 PM 10-22-18 09:01 AM
CLOSED 10-22-2018 09:01 AM: Total Down Time: 18 Hours 49 Minutes
PowerSchool: Powerschool Maintenance PowerSchool ** DISTRICT WIDE ** 10-20-18 06:55 AM 10-20-18 08:38 AM
UPDATE 10-20-2018 08:38 AM: Windows updates
SR update

CLOSED 10-20-2018 08:38 AM: Total Down Time: 1 Hour 43 Minutes
Zenworks Upgrade: ZENworks Update 3 Upgrade Imaging, New Computer Logins ** DISTRICT WIDE ** 10-19-18 01:30 PM 10-19-18 05:41 PM
UPDATE 10-19-2018 05:42 PM: All primary and satellites have been upgraded to 17.3. Imaging drivers are syncing out still. Remote controlling campus CNT computers and imaging at TS is OK.

CLOSED 10-19-2018 05:42 PM: Total Down Time: 4 Hours 11 Minutes
Reporting Services: Reports are down temporarily Technicians are working on the issue. ** DISTRICT WIDE ** 10-17-18 08:45 AM 10-17-18 01:32 PM
CLOSED 10-17-2018 01:32 PM: Total Down Time: 4 Hours 47 Minutes
Other: MSSQL Cluster 1 ODBC driver update Production, iVisions, AirWatch and Zipline Databases will be down temporarily. ** DISTRICT WIDE ** 10-16-18 06:00 PM 10-16-18 08:02 PM
UPDATE 10-11-2018 03:43 PM: Rescheduled

CLOSED 10-11-2018 03:43 PM: Total Down Time: 2 Hours 17 Minutes

OPENED 10-16-2018 12:32 PM: Reopened by ehatfield

CLOSED 10-16-2018 08:02 PM: Total Down Time: 2 Hours 2 Minutes
Phones & Network: MDF Down at MR. All network services at MR & HM. HILLCREST MIDDLE SCHOOL
MOUNTAIN RIDGE HIGH SCHOOL
10-14-18 06:49 AM 10-15-18 09:34 AM
UPDATE 10-15-2018 09:35 AM: All services restored 0745.

CLOSED 10-15-2018 09:35 AM: Total Down Time: 1 Day 2 Hours 45 Minutes
: Climate control heat issue at NC. All network services. NORTERRA CANYON SCHOOL 10-08-18 06:19 PM 10-08-18 07:28 PM
CLOSED 10-08-2018 07:28 PM: Total Down Time: 1 Hour 9 Minutes
Network: Climate control down in CE MDF All network services down. CONSTITUTION ELEMENTARY SCHOOL 10-07-18 04:28 PM 10-08-18 06:19 PM
CLOSED 10-08-2018 06:19 PM: Total Down Time: 1 Day 1 Hour 51 Minutes
Other: Transprotation Upgrade Transportation servers off-line for upgrade. ** DISTRICT WIDE ** 10-05-18 08:27 AM 10-07-18 04:28 PM
CLOSED 10-07-2018 04:28 PM: Total Down Time: 2 Days 8 Hours 1 Minute
Email: GroupWise WebAccess Intermittent Issues Groupwise WebAccess, gw.dvusd.org ** DISTRICT WIDE ** 08-16-18 10:44 AM 10-05-18 05:21 PM
CLOSED 08-16-2018 03:54 PM: Total Down Time: 5 Hours 10 Minutes

OPENED 08-16-2018 03:56 PM: Reopened by jsaltsman

CLOSED 10-05-2018 05:21 PM: Total Down Time: 1 Month 19 Days 6 Hours 37 Minutes
Phones & Network: NC ESX server down due to AC issue in the MDF All network services. NORTERRA CANYON SCHOOL 10-02-18 10:48 PM 10-03-18 06:10 AM
CLOSED 10-03-2018 06:10 AM: Total Down Time: 7 Hours 22 Minutes
Website: District websites maintenance outage Interrupted service may occur while site certificates are updated. ** DISTRICT WIDE ** 10-02-18 03:00 PM 10-02-18 04:39 PM
Partial updates complete
CLOSED 10-02-2018 04:39 PM: Total Down Time: 1 Hour 39 Minutes
Email (mobile device): GW-Mobility-04 is down for upgrade Email on mobile devices ** DISTRICT WIDE ** 10-02-18 10:42 AM 10-02-18 11:03 AM
CLOSED 10-02-2018 11:04 AM: Total Down Time: 21 Minutes
Email (mobile device): GW-Mobility-03 is down for upgrade Email on mobile devices ** DISTRICT WIDE ** 10-02-18 10:07 AM 10-02-18 10:33 AM
CLOSED 10-02-2018 10:33 AM: Total Down Time: 26 Minutes
Mobile Device Email: GW-Mobility-02 is down for upgrade Email on mobile devices ** DISTRICT WIDE ** 10-02-18 08:44 AM 10-02-18 09:35 AM
CLOSED 10-02-2018 09:35 AM: Total Down Time: 51 Minutes


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