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August 16, 2018 7:34am

Current Events

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Scheduled Events

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Recently Resolved

  Description Affected Services Affected Locations Start End
Phones & Network: Service inturption at WH has taken down phones and network. Techs are working to resolve. Phone and network services. MATERIALS DISTRIBUTION CENTER 08-12-18 10:22 AM 08-12-18 03:21 PM
CLOSED 08-12-2018 03:21 PM: Total Down Time: 4 Hours 59 Minutes
DataBase Server: Microsoft SQL Maintaince and upgrade Momentary interruptions to database connections. ** DISTRICT WIDE ** 08-11-18 12:45 PM 08-11-18 03:28 PM
CLOSED 08-11-2018 03:28 PM: Total Down Time: 2 Hours 43 Minutes
PowerSchool: Powerschool Maintenance PowerSchool ** DISTRICT WIDE ** 08-11-18 06:02 AM 08-11-18 07:46 AM
UPDATE 08-11-2018 07:47 AM: SR update

CLOSED 08-11-2018 07:47 AM: Total Down Time: 1 Hour 44 Minutes
Web Help Desk: Intermittent sluggishness - Techs Investigating web help desk ** DISTRICT WIDE ** 08-08-18 07:37 AM 08-08-18 09:00 AM
UPDATE 08-08-2018 09:01 AM: Helpdesk is available to all.

CLOSED 08-08-2018 09:01 AM: Total Down Time: 1 Hour 23 Minutes
Phones: AH phones down All phone communication is down due to construction. ARROWHEAD ELEMENTARY SCHOOL 08-06-18 09:30 AM 08-07-18 08:00 AM
UPDATE 08-07-2018 08:01 AM: Phones are back up and running.

CLOSED 08-07-2018 08:01 AM: Total Down Time: 22 Hours 30 Minutes
Network: MDF down due to construction All network services. ARROWHEAD ELEMENTARY SCHOOL 08-03-18 09:44 AM 08-03-18 11:03 AM
CLOSED 08-03-2018 11:03 AM: Total Down Time: 1 Hour 19 Minutes
Network: Network down due to Power Outage. APS is working to resolve the issue All network services DEER VALLEY MIDDLE SCHOOL 07-31-18 07:03 AM 08-01-18 01:37 PM
UPDATE 08-01-2018 01:37 PM: APS restored power

CLOSED 08-01-2018 01:37 PM: Total Down Time: 1 Day 6 Hours 34 Minutes
Network: Sonoran Foothills Network down due to power outage All Network Services SONORAN FOOTHILLS SCHOOL 08-01-18 06:21 AM 08-01-18 08:38 AM
CLOSED 08-01-2018 08:38 AM: Total Down Time: 2 Hours 17 Minutes
Network: DV network down due to storms. Techs are working to restore services. All network services. DEER VALLEY MIDDLE SCHOOL 07-30-18 09:06 PM 07-31-18 03:01 AM
CLOSED 07-31-2018 03:01 AM: Total Down Time: 5 Hours 55 Minutes
Destiny Server: Destiny down for maintenance All ** DISTRICT WIDE ** 07-27-18 02:00 PM 07-30-18 02:01 PM
CLOSED 07-30-2018 02:02 PM: Total Down Time: 3 Days 1 Minute
Document Server: ASC-ESXi down Installing updates Document Server, DCHP, Zenworks TRANSPORTATION
Facilities
IS & T
07-22-18 07:14 PM 07-22-18 08:05 PM
CLOSED 07-22-2018 08:05 PM: Total Down Time: 51 Minutes
PowerSchool: Powerschool Maintenance PowerSchool ** DISTRICT WIDE ** 07-21-18 07:29 AM 07-21-18 08:44 AM
UPDATE 07-21-2018 08:44 AM: Windows updates
SR update

CLOSED 07-21-2018 08:44 AM: Total Down Time: 1 Hour 15 Minutes
Document Server: ESXi Server migration Documents, DHCP, Zenworks TRANSPORTATION
Facilities
IS & T
07-19-18 05:00 PM 07-19-18 06:57 PM
CLOSED 07-19-2018 06:58 PM: Total Down Time: 1 Hour 57 Minutes
Email: Groupwise Upgrade Intermittent Groupwise Connectivity ** DISTRICT WIDE ** 07-18-18 01:03 PM 07-18-18 08:43 PM
CLOSED 07-18-2018 08:43 PM: Total Down Time: 7 Hours 40 Minutes
Portal: Changing GroupWise Password due to vendor changes in groupwise ** DISTRICT WIDE ** 07-18-18 02:26 PM 07-18-18 04:18 PM
UPDATE 07-18-2018 04:18 PM: fixed in portal 12.2.4

CLOSED 07-18-2018 04:18 PM: Total Down Time: 1 Hour 52 Minutes
Document Server: ASC-DOC-FS Migration ASC Documents TRANSPORTATION
Facilities
07-13-18 10:27 AM 07-13-18 04:53 PM
CLOSED 07-13-2018 04:53 PM: Total Down Time: 6 Hours 26 Minutes
Document Server: TS-DOC-FS Migration TS Documents IS & T 07-12-18 06:16 PM 07-13-18 10:26 AM
CLOSED 07-13-2018 10:27 AM: Total Down Time: 16 Hours 10 Minutes
Portal: Portal Search Upgrade Portal search will be unavailable or degraded ** DISTRICT WIDE ** 07-09-18 01:15 PM 07-09-18 03:46 PM
UPDATE 07-09-2018 03:47 PM: Version 12.2 released

CLOSED 07-09-2018 03:47 PM: Total Down Time: 2 Hours 31 Minutes
Other: Filr Upgrade docs.dvusd.org ** DISTRICT WIDE ** 07-05-18 08:22 AM 07-05-18 04:00 PM
CLOSED 07-11-2018 07:19 AM: Total Down Time: 7 Hours 38 Minutes
PowerSchool: Restarting PowerSchool PowerSchool ** DISTRICT WIDE ** 07-05-18 11:41 AM 07-05-18 12:13 PM
CLOSED 07-05-2018 12:13 PM: Total Down Time: 32 Minutes
Destiny Server: Destiny 15.5 Upgrade The Destiny server will be down for a system upgrade to version 15.5. ** DISTRICT WIDE ** 07-03-18 09:00 AM 07-03-18 02:39 PM
UPDATE 07-03-2018 02:39 PM: Successully upgraded to 15.5

CLOSED 07-03-2018 02:39 PM: Total Down Time: 5 Hours 39 Minutes
PowerSchool: Powerschool Maintenance PowerSchool ** DISTRICT WIDE ** 07-02-18 04:00 PM 07-02-18 04:51 PM
UPDATE 07-02-2018 04:51 PM: SR update

CLOSED 07-02-2018 04:51 PM: Total Down Time: 51 Minutes
PowerSchool: Powerschool Maintenance PowerSchool ** DISTRICT WIDE ** 06-27-18 05:23 AM 06-27-18 12:16 PM
UPDATE 06-27-2018 12:16 PM: EOY

CLOSED 06-27-2018 12:16 PM: Total Down Time: 6 Hours 53 Minutes
Internet: Internet - Outside sites are not available ALL ** DISTRICT WIDE ** 06-27-18 06:45 AM 06-27-18 06:56 AM
UPDATE 06-27-2018 06:57 AM: Nexus Cutover

CLOSED 06-27-2018 06:57 AM: Total Down Time: 11 Minutes
PowerSchool: Powerschool Maintenance ** DISTRICT WIDE ** 06-22-18 08:00 AM 06-22-18 09:45 AM
UPDATE 06-22-2018 09:45 AM: SR update

CLOSED 06-22-2018 09:45 AM: Total Down Time: 1 Hour 45 Minutes


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